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Pettits Reviews

It is always nice to hear feedback from our customers. To leave a review to be displayed here, please email


Item Bought - UGG Boots

I received my replacement boots this week and would just like to thank you for you excellent customer services.  There are plenty of businesses out there who could learn so much from you about how to keep loyal customers.Many thanks again  

Item Bought - Marco Tozzi Shoes

Hi, Just to congratulate you on a fantastic service. Ordered on Bank Holiday Sunday and shoes arrived the following Friday. Actually saw the shoes in Church Stretton but never had my size.

Upon my return home trolled the Web and came across the shoes on your site, so ordered them straight away. Well pleased with my order, fully recommended to everyone, l shall soon be revisiting your site.

Keep the good work up.

“I am not one normally for writing to companies, however today I visited your store and felt that for once a company deserved credit where it is rightfully due.I live locally and used to be a regular customer with my children every few months as they grew, they always loved visiting and no matter how much fuss one of my kids made having shoes fitted your staff were endlessly patient. Sadly I have not called in much since then, until today. I was treated to lunch. I was totally bowled over with everything. Your menu is varied, freshly prepared and very importantly for me not just hot but piping hot. Your staff are outstanding, friendly ,attentive and with some lovely attention to detail, like hot water with your tea and the waitress( who was new) even wiping a tiny bit of lasagne of my plate as she set it down. I got the genuine feeling that all your staff really did care and the level of service was amazing, even when it got quite busy the staff handled it effortlessly we got asked twice if everything was OK and it was so sweet to see mints and aniseed balls on the counter such an old fashioned but lovely touch. After coming home I googled yourselves and was surprised you have an online store and doing really well with prices and stock too. Like I said I never write to complain or compliment but I just felt so strongly that in a town that's sadly seen such a decline its lovely to see that you not just still around, but you have moved with the times too. Well done I will be shopping and eating with you in the very near future. .”

Item Bought - Emu Boots

To Whom It May Concern I am writing to thank you for your outstanding service. I have not used your website before but came across it, on a Google search, for a pair of Emu boots, recently. Your price was unbeatable and I was so happy that I could actually have the exact pair of boots that I wanted for my birthday, without breaking the bank. They were delivered quickly and just perfect. Thank you for making my 42nd birthday, a great one (well, despite my age :( !!)

Item Bought - Lotus Boots 

My boots were too small, which was a disappointment but the service by Pettit's in returning them was excellent, I had an immediate response via email with detailed information of how to return them. I chose to return them to their store in Beverley, when I went to the store the staff had already been informed that I would be returning them. I would definetly use your online services again.

Item Bought - Lotus Boots 

Just to let you know that my boots arrived today. I am very pleased with the boots, the communication from yourselves and the delivery time. I would also like to forward my thanks to the lady (petite with blonde hair) in the Bridlington store who was extremely helpful. I tried on this boot in Size 6 which was too big. She then checked on the computer for me to find you had a size 5 in stock. I immediately went home and placed my order.

Item Bought - Heavenly Feet Boots

Just felt I had to send a short email to say how impressed I was with your online service! I shop regularly in Retford, and nearly always pop into your shop for a look round.

My boots that I ordered online arrived yesterday. The ordering process, delivery and quality of the product are all excellent.

It is always nice to see local businesses doing so well, and I am a great believer in buying locally. You also have to move with the times and shopping trends, and you appear to have done this extremely well with your website.

Wishing you continued success.

Item Bought - Nicholas Deakins Jacket

I just wanted to say thank you for a great service. The jacket arrived in time for Christmas! Thanks again 

Item Bought - Zodiaco Shoes & Bag

Dear Pettits,
I wanted to thank you most sincerely for your prompt dispatch of my order, received next day. Also thank you so much for fast processing and being really helpful on the telephone yesterday. I am absolutely delighted with my shoes and clutch bag, purchased for my daughters wedding in 5 weeks time.
Thank you again for your excellent service,
Very kind regards
Item Bought - Fitflop Sandals

I just wanted to send you a quick e mail regarding my order . Having trawled the Internet for Fitflops in a size 4 for my Mum (which were impossible to find in stock ) I decided to try your website as I only live in Doncaster and I know both shops well. Your web site is fantastic, really easy to navigate and order and free delivery! I ordered yesterday at 8.15am and my Fitflops arrived this morning. Amazing service thank you so much a real credit to local shops. Many thanks.
Item Bought - Ted Baker iPad Cover

I would just like to thank you very much for your excellent service and most helpful staff. My order arrived the next day. Very pleased with the price and item.
Thanking you again.

Item Bought - Lotus Sandals

The shoes arrived safely yesterday.

May I take this opportunity of thanking you for the efficient way the exchange of the bag and shoes took place. It's rare these days to get some good, old-fashioned service.

Hoping to use your company again.

Again, many thanks

Item Bought - Lotus Handbag

Thank you for sending the handbag on so quickly, I received it on Wednesday so was able to set off on Thursday for my daughter’s Wedding in Devon with matching handbag and shoes. Very pleased with it.
Item Bought - FitFlop Kids

Just a quick note to say thank you for your excellent service and superfast delivery. Recieved sandals today and I am delighted with them. Will definitely recommend.
Item Purchased - Earth Spirit Shoes

Thank you for the excellent service we have received - order placed Tuesday 5 pm goods received Thursday 11am. Very satisfied customers.”
“May I take this opportunity to thank you for the swift delivery of my lovely new Ted Baker bag that I purchased from yourselves. I will certainly be bookmarking you for any further purchases!

“Ordered Fitflop slippers on Sunday and have received them this morning (Tuesday). Excellent service and really pleased with the item - great fit. Fitflop always suggest going a size up if you're a half size, like I am, but I read a review which suggested for slippers you go a size down. I did this and glad I did as they fit perfect. I often buy fitflop items, so will definitely go to your website when I next want to buy some. Regards and thanks again..”

August 18th 2011 - Item Bought, DKNY Sandals

Just received my DKNY flip flops and I am delighted with them.

Special thanks for the great service received by Pettits, I will definitely recommend you to friends.

July 23rd 2011 - Item Bought, Earth Spirit Sandals

Having recently bought a pair of Earth sandals, I must take time to compliment Pettits on the excellent service, both in speed of delivery and quick responses to a couple of queries. I am very pleased with the sandals too, very comfortable, just what I wanted.”

June 17th 2011 - Item Bought FitFlop Supertone

It's been a pleasure dealing with you, will definitely use your site again, and will be buying the fitflop sandles from you when we are heading towards the warmer weather again.

Thanks for your help.

April 15th 2011 - Item Bought Pettits Slippers

Would like to give you a big thumbs up for the slippers I bought from you. The quality is like no others I have owned as the leather is really soft. I'll be using you in future! Thanks

9th February 2011 - Item Bought - FitFlop Sandals

Super service, ordered and received within 24 hours. They are so comfortable. Many thanks.

15th November - Item Bought - Ted Baker Shopper Just want to thank you for your speedy delivery of this bag, I received it less than 24 hours after ordering it! I love the bag too. Many thanks once again.

28th May 2010 - Item Bought - Lotus Slippers - Just a quick note to say how pleased i am with your super fast service. I received the slippers this morning (28th) and will be a returning customer. Once again many thanks.”
16th Feb 2010 - Item Bought - Dorndorf Shoes - Thank you for the above shoes which arrived today - incredibly prompt service!”

David Jones
HB Shoes
Lazy Dogz
Lelli Kelly
Marco Tozzi
Michael Kors
Mod Comfys
Regarde Le Ciel
Soft Line by Jana
Tommy Hilfiger
Vivienne Westwood
Bessie London
Nicholas Deakins
Van Dal
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